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Carriers' Claim Contact Nos.

We at ACT are always ready to file and  follow through on your claim with the carrier(s).
Below is the list of carriers claim contact numbers in case you need to contact them directly.


Carriers                                                Claim Phone Numbers

Allied                                                                                    800.282.1446

Access                                                                                  866.747.6931

California Fair Plan Property                                        800.339.4099

Employers                                                                           800.232.3085

Foremost Property                                                           800.527.3907

GeoVera Earthquake Insurance                                   800.859.8734


Liberty Mutual                                                                  800.362.0000

The Hartford                                                                      800.811.4832

Mapfre                                                                                 877.627.3731

Safeco                                                                                  800.332.3226


Travelers                                                                             800.252.4633

Zenith                                                                                  800.440.5020


California Earthquake Authority (CEA) File a Claim Process

First, make sure you're safe
If a recent earthquake has damaged your home, take these simple steps to file a California Earthquake Authority (CEA) claim:


  • Be safe:  First and most importantly, make sure you and your family are safe. Check for injuries and get first aid, if necessary. 
  • Report your claim: Contact the CEA participating insurance company that issued your earthquake  policy as soon as possible. They will assign an adjuster who will inspect the damage. Remember, the first $1,500 in emergency repairs does not have a deductible.
  • Document damage: Start a file of names, dates, phone numbers and e-mail addresses for all insurance-related conversations. Take pictures of the damage before you clean it up. Your notes and photos will help support your claim.
  • Keep a record: Keep receipts of all earthquake-related expenses. If you've purchased Loss of Use coverage, you'll be reimbursed for additional living expenses incurred if you have to move out of your home while repairs are underway.
  • Apply for assistance: If the state or federal government issues a state-of-emergency or disaster declaration, government assistance agencies may set up local recovery centers in your town. Go there to apply.
  • Talk to a tax professional: CEA can't give tax advice, but if you have large losses, talk to your tax professional. You could be eligible for a casualty loss deduction on your tax return. 
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